SHIPPING POLICY

Shipping Policy

At Gullah Life, we are committed to providing you with a seamless shopping experience, including timely delivery of your purchases. Please review the following shipping policy to understand how we handle the shipment of your orders.

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Shipping Timeframe:

Upon placing an order with Gullah Life, please allow 5 to 10 business days for your products to be processed, packed, and shipped from our facilities. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information to monitor the progress of your delivery.

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Expected Delivery Time:

While we strive to ensure timely delivery of your orders, please note that delivery times may vary depending on factors such as your location, carrier delays, adverse weather conditions, or high-demand seasons (e.g., holidays). Typically, you can expect your order to arrive within 5 to 10 business days after it has been shipped.

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Possible Delays:

In rare instances, your order may experience delays beyond our control. If your product does not arrive within the expected timeframe, we kindly ask for your patience and understanding. Please allow an additional 7 to 14 business days for your order to arrive, as unforeseen circumstances such as carrier delays or adverse weather conditions may impact transit times.

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Tracking Your Order:

To track the status of your shipment, please use the tracking information provided in your shipping confirmation email. If you encounter any issues or have concerns about the delivery of your order, please feel free to reach out to our customer support team at GullahLifeOfficial@gmail.com or call/text us at 843-941-9876. We are here to assist you and ensure a smooth delivery process.

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International Shipping:

At this time, Gullah Life only offers shipping within the United States. We do not currently ship internationally. We apologize for any inconvenience this may cause and appreciate your understanding.

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Shipping Fees:

We offer flat-rate shipping fees for all orders within the United States. The shipping cost will be calculated and displayed during the checkout process based on the total weight of your order and your shipping address.

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Returns Due to Shipping Issues:

If your order does not arrive within the extended timeframe of 7 to 14 business days and you believe it may be lost or misplaced, please contact us immediately. We will work diligently to resolve the issue and may offer a replacement or refund, subject to our Returns and Exchange Policy.

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Thank you for choosing Gullah Life. We appreciate your support and understanding as we strive to deliver exceptional products and service to our valued customers. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us.